We bought a Frigidaire Gallery appliance set and the dish washer started flashing error. RC Willey referred me to A&R to fix it. I was told that they would show up the next day between 9 - 12am and to expect a phone call prior to the technician's arrival. At 10:45 Tom called and said that we needed to replace the control panel. He said it would be ready in 2 days. Two days later I received a call that they would be there between 10-1pm and at 10:45 James showed up and fixed everything in 20 minutes.
Not sure what else you expect. The came when they said, were very polite and did exactly what they said they would do. Not complicated, just simply and easy.
Thank you!