Long story short, I ended up having to suddenly go to Taiwan while also desperately needing a haircut and color. My generally favorite place was not answering the phones or responding to my appointment request emails, so I deferred to driving 40 minutes to Crazy Mullets!
My stylist was great and friendly and a good listener. I told her my color concerns (AKA I don't trust easily). She gave me the alternative of just doing some sort of ends refresh. Essentially, she just toned down the brassy-ness. I really appreciated that, as she could have easily insisted on a color treatment and charged me out the wazoo. My haircut was also great. She took off enough to remove the dead ends, but not enough where people noticed a change in length. That sounds confusing, by my long-hair-don't-care friends will understand :)