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  • Edit 6/4/14 The problem groomer from my previous review has been rehired, with the excuse that she was having a reaction to her medications which is why she was behaving the way she was. This isn't an excuse, but I was willing to overlook that on the terms that she in particular would not touch my dogs. I follow that with a statement regarding the consequences of the problems reoccurring. The owner does not have any interest in the good name of her business because the reaction to the fair warning was "Don't you threaten me/I don't know if I want to do this/ad nauseum" When I asked if they're doing so well as to be able to turn away solid and regular business, I got talked over to the point of having to yell to be heard. That got me threatened with police involvement and thrown out of the establishment. Folks, shoddy business practices should be met with disdain, at best. Vote with your dollars and go somewhere that will not treat you like this for having the audacity to voice your opinions or concerns. It's your money, you should absolutely be heard when you are concerned about spending it. *** There is a sign that says CASH OR CHECK ONLY right on the wall/counter in the shop. Don't blame the establishment if you fail to read/comprehend before you arrive to pick up your dog** **Revised review, dated 11/01/13 ** So after an issue with the establishment, I reviewed the place on Yelp and gave it 2 stars. That review (among others) resulted in a staff change. After a message from the owner offering me a free grooming as a gesture of good faith in order to win back my business, I gave Dogtown a second chance.
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