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  • Went there for the 1st time, today. I had a money mailer coupon for a full service wash. I told my service adviser, Jason I wanted the full service wash on the coupon. He asked if I wanted to upgrade for a couple dollars more. I said no. He said I didn't have to be rude about it. My car a RAV 4 went off for the wash and I went in to pay. I noticed a $1 charge on my bill for an over-sized vehicle. I asked the cashier what their definition of an over-sized vehicle was. She asked what type of vehicle I had. I told her a Toyota RAV4. She checked and said a Toyota RAV4 is NOT an over-sized vehicle. I then asked her to remove the $1 charge Jason had added to my bill. Makes me wonder how many other customers' bills have this added $1 and people just accept it. Was this pay back from Jason because I said no to an upgrade? Or is this a sneaky practice Super Star Car Wash uses to pad a customer's bill? My car was cleaned but I'm on the fence about using this car wash again.
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