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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-01-06 00:00:00 (xsd:dateTime)
itemReviewed	Spanish Hills Wellness Suites
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	Only giving a 1 star so I can leave a review...I'd really like to give 0 stars. My husband has a 3 inch deep draining wound on his chest due to heart surgery...we we're transferred from the hospital at 930pm 1/5/18 for wound care and IV antibiotics only. Outside appearances the facility was asthetically nice from what we did see at the front entrance and hallways. But this is no exaggeration when I say the SMELL of urine and feces over run the facility. It is so potent and unbelievably unsanitary. Thankfully the window in the room opened for fresh air! We told them my husband needs to be in a separate room on lower isolation due to his open wound...they put him in a room with an older gentleman (nice person) who had open sores on his legs....when this was brought to the charge nurses attention...we were told we'd need to wait until sometime tomorrow if there able to get an open room. The charge nurse Dennis was nice to us. They do not have a pharmacy at the facility it's a skilled nursing facility so all they're meds are ordered and delivered by an external pharmacy. Which means you have to wait. We were aware of it and we're okay with the expectation they were being ordered as we speak and would arrive in a couple hours. We sucked it up and asked for a reclining chair so I could stay with him (which I always do). With the fresh freezing air from outside we were able to fall asleep with a couple hours. At 1:30am we we're awoken by Diane,LPN who had straight attitude about me sleeping there. With it being against company policy...they're visiting hours are open but I was supposed to sit in the chair but not fall asleep. She wanted to do a skin check which apparently couldn't wait until his meds were delivered...poor roommate was awoken by her talking and bright lights also...she spoke to us as if we couldn't understand English at all (mind you we've lived in America our whole lives and only speak one language-English)...afterwards she had the CNA come and remove the reclining chair with no regard to anybody. Now it's 2am and still no answer to where his pain meds are...now he's up...in a lot of pain because Diane,LPN had no regard for the patient or family member. This was the breaking point....with the smell that is potent and doesn't go away because they leave the dirty laundry/trash in the hallways if not right in your doorway and the disregard from one particular staff member (one bad apple) we spoke with the charge nurse to be transferred back to the ER or another facility....the doctor would have to be paged....they needed a valid reason and it could be a long wait for a response...because them not having adequate facilities for the patient wasn't valid enough. We signed out and came straight back to the ER at our own discretion. The nurses DO NOT answer the call button...the switchboard thing should NOT be lit up like a Christmas tree..PLEASE DO NOT REFER YOUR PATIENT OR FAMILY MEMBER HERE. STAY FAR AWAY...we were told don't worry about prior reviews...but they were true...and it WAS WORSE. So I write this story in as much detail as I can so you can understand it wasn't just a bad experience...it was THE WORST EXPERIENCE WEVE EVER HAD. Spanish Hills makes any other place look/feel like a 5 star resort. I'm not a person to leave any reviews...good or bad..but please think twice before going there
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	N.

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