About: http://data.yelp.com/Review/id/0w3l6yYIff5Uc32zOXV1xA

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About: http://data.yelp.com/Review/id/0w3l6yYIff5Uc32zOXV1xA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-12-20 00:00:00 (xsd:dateTime)
itemReviewed	AutoZone
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I went in needing a new car battery because mine had died that morning and I had to drive to both of my jobs. I went to AutoZone per suggestions from friends and online resources about friendly staff and free car battery installation. Upon entering the store, no one greeted me, offered help, or even seemed to be there. I walked over to the batteries and began trying to find which one my car needed, and finally had someone come over to offer help after a few minutes. He looked up my car in the computer and said there was only one battery in stock that was compatible. I was desperate, so I bought it. He didn't even offer to check the battery before having me buy a new one, a service that AutoZone advertises. Luckily, I knew that my battery was done and needed replacing. After checking out, he just handed me the battery and said "Here you go". When I asked about installation (that was never offered to me during checkout), he sighed and then continued to loudly complain to another employee, right in front of me, about how I failed to ask for installation and how he didn't want to do it because he had already clocked out for lunch. He also complained that he would then have to refund my $18 core. He expressed his annoyance multiple times (again, right in front of me), and then asked another employee to install it for me so he could go to lunch. I awkwardly followed this employee outside and sat in my car quietly until it was installed. I thanked him profusely for providing the service (it was pretty cold out and I was short on time), and again after he offered to take my old battery back in for me. At that point, I should have gone back in to get my $18 refund, but was so uncomfortable, offended, and upset by the experience I had just had with the other employee that I decided it wasn't worth it. If you want good service, I would suggest taking your business elsewhere.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Hannah

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