Update: the manager was very helpful in resolving this issue. He returned my charge for the alteration which I appreciate.
Additionally, their dry cleaning service has been fine, so I am altering my rating based on these things.
Original review:I hate to leave bad reviews!! This one is regarding the tailoring.
When I originally went to get me suit jacket sleeves shortened slightly, the tailor insisted they should be shorter (about 1 inch above the wrist) than I had liked. I repeatedly told her that I prefer them longer (upper hand, normal suit arm length). She told me I needed them shorter because my "arms are large".
The price for the job was 60$. I had it rushed for a job interview 6 days from the drop of date.
When I received the suit back, the arms were about 2 inches above my wrist with arms at my side. The buttons were crooked and overlapping, arm holes were slanted, lining was hanging out from the inside of the jacket and chalk marks all over the clothing despite having it cleaned afterward.
We asked for it remedied. I received the jacket back today with lining and arm length corrected (almost long enough, which I accept) but now with tears in the fabric.
The manager refused to refund the service for the coat (we also had pants hemmed which came out okay). At this point my $200 jacket is ruined, and my 60$ tailoring fee lost, and 260$ later I will be wearing a jacket with torn sleeves to the interview.