I usually try to avoid eating at chain restaurants, but when friends start suggesting other chains for a meal, I usually try to steer them towards Joey Tomato's.
The Crowfoot location looks like any other mid-range fusion chain restaurant (Cactus Club, Earls, Milestones, etc.)- lots of dark wood, metal and amber lighting. The staff are always extremely friendly (bordering on fake) and I've never had a problem with speed or accuracy of service.
One of the main reasons I try to steer meals away from Joey's competitors and back to Joey's is that they carry an excellent mock meat product that they can use in many of their dishes. Now their website is down as I write this, but I can recall eating a great "chicken" souvlaki recently, as well as a good Thai-inspired curried "chicken" bowl in the past. I'm not usually a fan of vegetarian "meat" products, but the one at Joey's is really good. They've obviously got a million other things on the menu as well, from meal-sized salads to sandwiches to steaks.
Joey's is definitely my top chain restaurant choice in northwest Calgary.