I came here for the first time recently on the recommendation of a friend. Although I called in advance, I still had to wait half an hour. I could tell they were trying to rush, as they did the polish of my hands and toes while sitting in the massage chair, and forgot to put a base layer on my toes. I suspect things would be better if I didn't come during a peak time. At $25, you really can't complain! (For the record, ivy nails is one of the more sanitary looking nail places in the junction!)