We decided to come here after hearing so many allergy parents recommend it. They did pretty good as far as handling my daughter's food allergies but the service was not so great.
So we arrived at just before 11. They gave breakfast menus because they do not serve lunch until 11. When the server came for the drink order (at least 15 minutes after we were seated) we asked for the lunch menus. At that point it is 10:56. He tells us it's too early for lunch. I asked if we could wait the four minutes. He sends a host with the menus but never comes back. At 11:16 he walks by, says the kitchen is still preparing to serve lunch and keeps walking hurriedly. Another 15 minutes go by, it's 11:30 and he brings another waitress (Lupe) over and says his shift is over and she'll be our server. So, that is why he ignored us for over half an hour. He didn't want a table at the end of his shift and he was busy doing side work as I saw him with a tray of condiments.
I had Informed hostess and the first waiter that I needed to discuss food allergies with the chef. This is supposed to be common for this restaurant. No chef came. When Lupe is finally ready to take our order I tell her and we have to wait some more time for her to bring someone. By the time our order was being actually taken we had been there almost an hour!
The rest of the visit was ok. Chef went over options. They brought the allergen free food separate and wore gloves I just wished for better service at the start. I don't want to be ignored for over half an hour because the waiter's shift is ending.