I was upset that I couldn't just pick up my breast pump locally and had to go through Edgepark . It was my first experience with a mail order pharmacy. I dreaded the 7-10 day processing. But it was super simple to order online. I just emailed my prescription and a copy of my insurance card. It was processed the next day and received today. So ordered Tuesday received Friday. I also spoke to a representative on the phone and he was very nice. I think if you stay on top of it, it will be a quick process.