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| - I'm not sure how anyone could give this place a bad review. I've taken my two Toyotas to Sansone's for the past three years, and every experience with them has far exceeded my expectations. The staff is professional, but beyond that, I feel like they genuinely care about the maintenance of my car and keeping my business. I have never had anyone try to high-pressure sell me on something that my car didn't really need (which has happened many times at the dealership and other commercial shops.)
Last year, I took my Rav-4 in because I was hearing a funny sound when I hit the brakes. Sansone's spent all day taking things apart and test driving it, trying to figure out what the problem was. At then end of the day, nothing seemed to actually be wrong with the car. I still have no idea what the noise was, but after all their fiddling, I never heard it again. (Maybe they ended up tightening something that needed tightening? Who knows?) At any rate, after a day of investigating, they didn't charge me a dime. They just thanked me for my continuing business and told me to call them if the noise re-emerged at any point. That's just good business. I would recommend this shop to anyone. I really do trust them with our vehicles, and that is something that is hard to come by in the world of auto mechanics.
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