Wow! What can I say?! I would love to be able to trust a car wash company. Whenever I've given a chance to the many car wash company's across the valley they never seem to empress me. Sure their minions expect a tip, and I'll be the first to offer that tip as long it's awarding a worthy recipient. To put it plain and simple...nobody will take as good a care of my car or property then me. Carelessness, inconsistency is what I've found of most car wash companies, including Francis and Sons. Bummer. :-/