I am going to say this company is a money making operation and not a solutions based company. It is extremely sad that they play on your emotions and you can tell they are only driven by money.
We had taken our dog in for some tests, the charges for keeping one dog overnight with some testing was 2k. We decided to take our dog home and try to keep him comfortable and thought we could bring him back the next day for testing. I inquired about bringing him back and the girl at the front desk literally said we needed to take our dog someplace else for the testing. Not even any kind of solution or caring attitude. If you are looking for compassion this is not the place. If you are looking for a solution this isn't that either. If you want to flush your money down the toilet and get zero results just drive to Las Vegas.
One day after this experience I took him to another organization who was so loving and caring. The Vet even called us last evening to see how he was doing. Completely different experience and thankful there are still a few people out there who understand people want loving care and not just ripped off.