Good and Fresh food, very bad service and manner.
I always go to this shop to buy Vietnamese food, sweets and fried pork cake.They have fresh summer role only in the weekend. All of their food is fresh and really delicious!!! 5 Star for the quality of their food.
The shop also got the bad part which makes me stay away from it. I haven't go back to shop there for a while. I was born and raise in Southeast Asia the food that I used to is really similar to the one they have here. There is no obvious problem for me to just pick the food up and pay for them at the cashier.
When I go their really often lately on the weekend and weekday, I often overlooked or even cut the queue by Vietnamese speaking people who talk to the merchant and cut the line. The cashier doesn't care about it until I say that I come before they say sorry. This happen for at least 2-3 times in a row only this month.
The second thing is that when I ask the owner about their extra food or the relationship with the shop with the same name in Seattle. The woman behind the counter is obviously ignored me and put the younger lady who only say that they accept only cash for payment not credit or debit!!! It prove that they barely understand English or even care about customer outside their ethnic group who cannot speak their language (I can read it from their face).
However, My comment will probably not effect their business since the majority customer is their own kind who always cut the line of people from outside their ethnic group.
If you want to experience the shop, you should educated yourself about Vietnamese food a little bit. So that the only thing you have to do is to pick and pay...
1 for service mind and employee manner.