They are changing their complex name to Mosaic, so be forewarned the issues will exist there, too.
I am sick of this. The water to my apartment has just been shut off 3 times in 3 months. The first time, the guy doing their renovations cut a line, the they had a scheduled outage that resulted in dirt in my lines, and now I wake up and there is no water and I can't get a hold of anyone at the leasing office or maintenance to ask if it will be on in time for me to shower before work!
Also, there is a line that drips from behind my washing machine to an open pipe and no one has ever come by to fix it after complaining to the front office. They also can't keep the walkway light by my apartment stairs lit, and I come home from work after it is dark. Since I come home after dark, I notice that it seems like the gates get stuck open pretty frequently.
The new management company also doesn't believe in posting how much you owe before it is past due. You can either set up an auto withdrawal or risk they won't have it up before you are late.