I am saddened to read the previous reviews for I was in there today to mail a letter and had nothing but great service and a great experience. They had every desk working with very pleasant employees. During the holiday season that is not always the case at any USPS. They continually passed cookies to help with the wait which I felt was not necessary but that is great customer service. On top of that, they had very fun upbeat holiday music. All in all a very positive experience and on top of which they had employees constantly going up and down the line asking to help people to expedite service. This is a GREAT office, and will return here without a doubt!