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| - A friend of mine was staying at Treasure Island a few weeks back, she invited me to lunch, and me not being one to turn down free food decided to head down to go ol' TI and pick her up. I was really hoping she would be open to dining Off Strip but alas, when I met up with her she pulled out her coupon pocketbook. Oh lordy!
She had a 2-for1 buffet coupon as well as those pesky Kahunaville coupon strips the girl in the Hawaiian getup hands you at the bottom of the parking garage escalator. I voted for the buffet but she wasn't "hungry enough to eat at the buffet", she assumed she had to make three trips and stuff herself, tourist mentality for sure.
As we headed into the garish Kahunaville restaurant the hostess asked if we would like to sit inside or outside in the pool area. We chose the latter.
The first red flag should have been the fact that we were not escorted to our table but rather told to turn right, walk down the hallway, and then turn right out of the doors. The outside patio was covered and had misters which was a plus.
After waiting for one table to have an order taken and drink refills for another table (a good 15 minutes) we were finally asked by a waitress what we would like to drink. We told her we would like to use our one free drink coupon which she said was fine but that we wouldn't be able to use any of the other three coupons during this visit. That stunk especially because we wanted to use the "Buy 1 entree, get one 50% off" coupon as well.
After another 10 minutes, our drinks arrived. Mine had about 10 melted ice cubes and tasted like a watered down blue mess. After complaining about my drink the waitress explained "Oh, it depends who the bartender is that day." What the heck kind of answer, fix, or apology is that? Then the waitress finally got around to taking our order "Did you decide what you want?" Obviously, since we have had 25 minutes to study the entire two page menu!
The food was okay, nothing to rave about, for the same price you're better off eating at the hotel cafe. The waitress made no apologies for our experience, blaming anything we complained about on the bartenders or cooks. The couple next to us even addressed the fact that the service was horrible.
While my friend picked up the tab I still felt like I was cheated.
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