The pho and other meat/rice dishes are not that good... and their service does not make this entire experience any better. Their pho is extremely greasy and quite salty, leaving my throat and stomach quite uncomfortable. Their rice and meat dishes are also quite greasy, and I cannot say that any of their food feels authentic.
Their service is not very good, but it seems like most of the employees are overworked because of the long hours and just lack of passion for the job. Although the restaurant itself is located in Chinatown, that doesn't mean patrons should overlook bad service.
If you're looking for a place to try out Vietnamese food, this is not the best choice. This restaurant is one of the few spots to choose from if you're out late and looking for a midnight snack of some sort.