Stood by the hostess stand for 15 min and was never greeted. A line of hungry patrons started to build up behind us. Finally acknowledged by a very stressed woman. No friendliness to her. Just looked at us and said it's an hour wait. Looked around restaurant- lots of empty tables and dirty tables. Thought ok maybe they don't have staff. Asked if we could eat at bar and was told we were still going to wait an hour because kitchen it backed up. Just really rude and disorganized. I've been to the one in Phoenix and it has a different feel that I loved. This feels very corporate.