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| - I've been here several times. It's a hit or miss kind of spot.
The first time the food was fresh, hot, and flavorful. Service was spot on.
Second time was ok, but I had no idea who my server was and had to ask random employees walking by to get my server (a different one showed up every time.) so I could order, get a napkin...a fork.. The redeemer was that the food was good and it was happy hour in the summer, but it was not a busy day.
Last night we went for tacos and they came out COLD. We asked at 9pm if we could still order. They close at 10. That's clearly an hour, but sometimes it's an unspoken drink hour at places.
The waitress looked at the kitchen staff and said," sure you can order. We have food." We ordered 9 tacos no sides. They took the normal amount of it to come out, but the entire order was dry, cold meat, and barely warmed tortillas. It was as though they turned off the flat top and warmed the food on the dying heat. Not ideal. We all had one bite each and out our food down. The waitress wasn't concerned with the food and nobody really said why it came out cold. I looked at the kitchen (open window kitchen) and the cooks were playing around, laughing, and cleaning to go home. I understand cleaning up before your closed, I also understand why our food was cold.
I'm glad I didn't eat more than one bite because the cooks were running their non gloved hands through their sweaty hair, putting their hats back on and went right on cooking/cleaning.
Cleveland needs to require food safety classes for all staff in the food & beverage industry. It's really disgusting.
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