Please take caution when visiting this clinic. While we've taken animals to this vet in emergencies in the past, none was as crucial as our terrier this past summer. It was a late Sunday afternoon and our terrier had quickly developed real difficulty breathing. I called this clinic and rushed him directly there (we are only a few blocks away). They scooped him up and into the back room to get him stabilized and intubated so he could breathe. Immediate crisis was averted. At this point we met Dr. Tristan Daugherty (we had met him in the past), and signed the paperwork to authorize them to care for our little guy. The next three days were horrific, but they began with the biggest mistake I regret authorizing to this day!!!!! At 11:00 pm Daugherty called and said he thought they needed to do a tracheotomy (something very rarely done at that clinic). Every cell in my body was telling me to say no, but when talking with the experts you feel wrong saying no...so I authorized the operation. That was the beginning of the end for our otherwise healthy 7 year old terrier. The very next morning when I called my regular vet to fill them in, they were appalled at a tracheotomy ESPECIALLY on a Yorkshire terrier...a breed that is extremely prone to collapsing trachea and something that should have been discussed with us.
The other doctors we encountered were as follows: Heidi Fay was cold and non-responsive when on her service. She even had the audacity to say to me after I inquired about our current total bill (which in the end was nearly $3,000) "this is just part of being a responsible dog owner" in a curt tone. Oh really? No kidding...that's why he is at the Emergency Vet Clinic receiving around the clock care. One of the most insulting things I've experienced as a dog owner.
Dr. Ruth Clark on the other hand was extremely empathetic and responsive, keeping me up to date on his progress and outlook for when he could come home...she even cried with us at one point when we almost lost him on the second day. Our final vet was Dr. Allison Gunn who was clearly the most experienced and down-to-earth that we worked with.
All-in-all, I would only consider taking my animal there for stitches or non-invasive issues...and only if there is no possibly way it could wait for our daily vet to be open. Three weeks after coming home from the vet and after constant care of his tracheotomy wound, our terrier's trachea collapsed and had to be put to sleep. A healthy seven year old terrier with lots of life left that should have NEVER received the procedure he did at this veterinarian...the risks with his breed / genetics were never discussed with us prior to this procedure, we had to hear them from our daily vet after the fact. BEWARE!!!