I've been going to Rachel Glazier for about a year now for my cuts. She is a fantastic listener, and will give you what you want, not what SHE thinks you should have. A few months ago I took in a diagram of a vintage haircut called a "middy". She was like, "WTF is this, Evelyn?" and then she did it. And it was gorgeous.
As for the salon as a whole, it's full of loud, sassy women and good music. It's very casual, and they definitely don't stand on ceremony. If you're sensitive to cursing, or just don't care for stylists with bright purple hair and a naughty picture or joke on the wall, this probably isn't the place for you. But it's fun-times and lollipops for the likes of me!
(Except they've yet to give me a lollipop.)