Want to know why people are complaining about wait times? Dr. Burns takes her time to educate you. She is an extremely knowledgeable doctor and is willing to answer every question you may have. I have also read reviews complaining about her staff, which I have only had pleasant experiences with. In fact, there are new staff at the office. Dr. Burns integrated women's health is fantastic. I highly recommend her if you have some patience. She is worth the wait.