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| - worst customer service ever!!!!
nobody knows whats going on in there!
I went in to buy a bike for my daughter, they made me wait for over an hour. telling me one thing, and than another, changing the bike rep i was speaking to, at the end i ended up buying the most expensive bike there, the only one 20'inc and training wheel compatible spend approx $250.00 at the end my poor 6 year old was so excited to finally get her bike, just for me to notice in the cash out line, that the back wheel was literally popping out. Like what were you guys really doing that whole time!
they take the bike to the back again just to come out after a half hour to tell me this bike is broken... that they have to assemble one out the box and i have to pick it up the next day.
I was so upset to say the least, i spoke to the manager and she said, "Oh,."
what type of customer service is this, honestly the worst experience she than proceeded to tell me "well I don't know whats going on" (clearly, nobody does) she said," they are not supposed to provide you same day bikes anyways".... well how is that my problem.
Thanks for the wasted time, never going back there again look elsewhere over priced items and horrible service.
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