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  • Came home last night and closed the garage door......BANG!, broken spring. Went straight to Yelp for guidance. Some of the other guys have more reviews, but when you look, there are too many 0 friends, 1-3 reviews there. Suspect to me. Apex looked like a smaller, more personal company and indeed they are. Scheduled online last night for this morning at 8 a.m. Appointment was confirmed electronically. This morning, Zach called me about 15 minutes out and showed up exactly on time. Inspected my system and told me how much the repair would be. DID NOT TRY TO "UPSELL" ME. ( I figured while he was here, I would ask him to replace the stock rollers with larger, higher quality ones). Zach inspected, repaired, replaced both springs with heavier duty ones at my request, lubricated and adjusted everything. Whole process was about an hour. Zach was courteous, respectful and professional. Apex will be the ONLY company I call in the future! Oh, and they have a 5 YEAR WARRANTY on their work! Thanks Zach!
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