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| - This place is the real deal! I walked in Monday on my lunch hour and within 20 minutes, I was on my way back to the office, very pleased with my experience. Tom Waters was my sales professional and he knew his stuff, amazing how quickly he could add up the yardage and he also figured out how to seam one section so I could save some money. (Seriously, ask for him.) I came prepared with room floor plans and measurements, which saved time. Also had a budget and while they had some inexpensive stuff that landlords put into rentals, I wanted a carpet and pad much nicer for my home and Tom helped me to get it within my range and, get this--for half as much as another place quoted for similar stuff. Two days later, the gorgeous new carpet was installed. The installers, a husband/wife team, were fantastic, friendly, very meticulous and cleaned up after the job. Over all, really really happy with the job! Still excited and pleased every time I see and step on my gorgeous new carpet--should have done this years ago. Wish I could name the other place that was very shoddy so you would stay away from those guys, but they have my name and address in file. Basically, do your homework--don't just rely on reviews--if business has been around for a long time (more than 30+ years for Carpets Galore) and if the showroom is organized, the sales people are knowledgeable and professional, and they have Better Business accreditation with a good record, you will get great results. You can check my profile and you'll see that I'm truly a non-biased reviewer and I have no ties to this business. Like I said, this is the real deal.
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