Wish I could give zero stars. This is without a doubt the worst experience I ever had at a nail salon anywhere! I had a 12:00 appointment for a manicure before an afternoon wedding. I was told to wait and after twenty minutes when it became clear I would not have time to wait any longer I politely asked to borrow some polish remover so I could do my own nails back at my hotel. The man who I assume is the owner angrily yelled "No!" WTF? He said "you have to wait. All these people had 12:00 appointments too." Why give so many more appointments than you can accommodate???? TERRIBLE SERVICE!