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| - I live right down the street from Kneaders and have been here multiple times. There are several problems wrong with this place.
First, I consistently get the chunky cinnamon french toast. It is either fantastic, or absolutely terrible. I also ask for extra whip and strawberries, due to them offering very little to begin with. I have probably ordered this a dozen times, before they start charging me $1.50 extra. The price is already decent for what you get, but does it really cost you that much for whip and strawberries? There was never an issue before? When I inquired about how long this extra charge was implemented, her response was a very rude "since forever." After going two or three more times, it seems that she is the only person that either tells me about the extra charge, or is the only person that charges me extra for it. Either say, this place has very little consistency both in quality, and in service.
Second, the drive-thru is slow, and half the time they get my order wrong. I ordered a hot chocolate, which they forgot to give me. Once I came back for it, they handed it back to me saying "Oops, I forgot!" It was cold and I asked them to remake it, which they refused.
Third, their prices are a bit high for what they are selling. I have mostly tried their breakfast food, and I've yet to try their lunch food. Smoothies are okay.
Terrible service. Decent food (which can either be on a range from decent to terrible). The only reason I go here is because of proximity. If you want a decent bakery, find your local Paradise or Panera.
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