I've only been here once, but it was excellent.
I had an extremely succulent order of crab legs with butter. They were outstanding. I also shared some of the best mashed potatoes I've ever had in my life!
I pondered dinging them a star on price, but you get what you pay for. Know going into this place that it's an expensive steakhouse. Disclaimer: I wasn't the one paying for the meal when I dined here.
The lighting was dim, and I could see this place being very romantic for special occasions.
If you plan to stay more than the two hour limit in the pay parking, just park in the free lot or garage behind Saks and Macy's. Or just valet it if paying a little doesn't matter to you.