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  • I hate to even have to do this because I seriously love this place. I've recommended it to so many people but my last encounter with them this past weekend made me not want to come back, at least for a very long time. We got there around 3pm and the place was not packed at all. Two of my friends were going to the movies right after for a 4:30 showing, so we thought because this place has such fast service, they could be in and out. Not the case. We put in our order around maybe 3:30. We ordered cajun fries, those came out before our meal. Before we knew it, we ate the entire basket of fries because we were THAT hungry. It's about 4:00 now. My friends have to miss their original movie time and push it back to the next show because we still have no food at our table. I'm very observant, and I noticed there were 4 other tables with the same expression as us and we could tell they were just as fed up as we were. There was a young man working the front and it seems like he's just a host. When I tell you this kid did every single job in that restaurant, he literally was all over the place. We ended up giving him a healthy tip because he had worked so hard between seating people, checking on food orders, getting drinks, cleaning tables and hell, he probably cooked the food too! We probably saw our waitress 3 times throughout this entire time. Finally my friend gets up to go ask what the hold up was. I ordered shrimp, so I thought it couldn't take that long because it normally takes 15 minutes. At about 4:15-4:20, we finally get our food. I could tell my shrimp had just been sitting there because the bag wasn't steaming, the shrimp was bland and overcooked. It was just bad. The service was awful minus the young kid at the front. I could tell one of the other waitresses could see the expression on my face and heard me say I'm not coming back here again, because she kept asking if we were ok. I'm not sure what happened within the last few weeks, because we were literally here about 3 weeks ago and it was PERFECT and it was packed, but we got our food in a timely manner. I'll be taking a very long break from here because this last experience was unacceptable!
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