We went around dinner time and the place was pretty busy. The wings were pretty tasty and the potato wedges were crisp. Why the 1 star? I will definitely say the service we received last night was completely unacceptable. We were seated and the waitress got our drinks. We placed our order and everything was fine. However another party came in that was slightly larger than ours and our waitress completely ignored us. Our food took long enough as it was but on top of that our waitress didn't even bring out our food. Another waitress did and I asked for a side of ranch both initially and when the food was brought out. To get a small bit of ranch took almost 15 minutes to receive and that waitress didn't even bring that to us. What's concerning was not the time it took to get our food but the fact that we seemed to be tossed from server to server throughout the night. Our original waitress finally came back...with the bill just handed to us and no apology for her lackluster service. Overall as much as we would love to be patrons of Buffalo Wild Wings we will not be returning to this one.