I don't normally leave poor reviews, as somebody who works with customers daily, I do understand how a single review can hurt a business. But I am really dissapointed with quality of work done as well as customer service provided in this nails salon. I chose this place multiple times as it is close to my home and usually I can get an appointment same or next day. Not only they ruined my nails by filling excessively each time and then telling me that my nails are thin, but even after spending way over $100 each time, my nails start breaking and chipping in less than a week. Associates talk about you in their language without hiding and "fixed" nail looks worse than the one that was peeling off. In addition, you may be passed to 2-3 different nail technicians as it seems whoever started it-can't finish.This was the last time I came here and I will not recommend it to my friends, unless quality of services and customer service improves.
UPDATE: it's strange how business barely has a few reviews and once they got a negative one-there are 3 new reviews in one day to boost the ratings and all from the people that are close to Monica. Way to go!
P.s. to one of the reviewers: do you know whether I understand Vietnamiese or not to claim that associates don't talk about me? I expressed my professional opinion only based on the services I received.