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  • We've been here a handful of times and have always had a good time. However, I'm rating it 1 star for my most recent experience. Upon coming in, my 2 year old got a special marked sticker that lets him in the 6 and under section. We did comment how unusually busy it was with hosting 5+ parties. Anyway, we get to our small kid section and everything is going great. He's having a blast on the trampoline, bouncy houses and little dinosaur crane thingy. Then a swarm of rough, older boys came through and started trampling over my son. We call an employee that was in charge of our area over and she asks each one how old they were and weeded the older kids out. However, she let them hang out in the kid area. None of the kids had the "special" sticker so you know they were older than 6. So a few min later, my son was back in a bouncy house and midway up the ladder to slide. The same older kids decided to go back in the toddler bouncy house and started climbing over him, knocked him all the way down the ladder and didn't even care. These boys started climbing on top, yes, on top of the bouncy house. My poor son was whimpering at the bottom of the ladder. My husband pulled my son out quickly before he got hurt and I called the employee over again, as if she even cared though. We were in there for only 10 min and we got a refund. They have refs all over the place, watching the bigger kids that can fend for themselves. Why not have one of them in the kiddy area or have someone that will actually watch over the area. Or don't have a kiddy section with an age limit if you don't adhere to it. OR if the bouncy house is so great, have an age appropriate one for older kids. I am so angry.
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