My boyfriend and I have been going to Valle Luna for a few years now. Mostly because it is close to home and they have their bogo coupons. However, their service, food quality and value have gone down quite a bit. We keep giving it a chance, but find the same disappointment. We have opted for Top Shelf in Phx.
I like the ground beef chimi, but they are so greasy I have sent many back. I was told that you have to tell the wait person that you want the meat drained. Why would a person have to do that? Who would want it greasy?
I agree with a lot of the reviews when they say that the salsa tastes store bought. They put red enchilada sauce on the chimi that tastes like they opened a can of Campbell's tomato soup and poured it on top.
The temperature of the food is room temp at best. The prices, even with bogo are pretty high for the quality of the food. The atmosphere is loud and not a relaxing experience. Yet, they are always busy. I can't figure out why.
Back to Top Shelf for us, even though they are further away.