I don't know what is going on with service lately! Since I bought Ford in 2011of course I get very great service ever! Oil change, tire rotated, breaks inspections, you name it all great! My last visit I kind of get a hint to tell me don't come back so I did, I went to get another location service. But this time just because this location is closer to the others, I went back, of course! I wanted to cry... They kept my car over night plus day for oil change, air filter , reset my Bluetooth and back up camera. I requested synthetic oil but they put regular oil, I requested to rotated my tires but nothing happen.