Total scam operation. They towed my car, but kept changing their story about why - first they said the car was illegally parked (it wasn't), then they said a cop told them to (he didn't), then they said the insurance company ordered the tow (which I doubt, but as of this writing I must follow up on some details) . In any case, it was TOTALLY UNNECESSARY to tow my car. They essentially kidnapped my car and held it ransom. Eff these ratbags. Do not give them your business.