Went here last night for my MIL's birthday. The service was okay - when we asked the waiter to take our photo I'm pretty sure he rolled his eyes. But the food, the food was AMAZING! My Hubs & MIL both got the lasagna. I had the Pasta Alla Vodka and my FIL ordered the Pasta BRIO.
Hubs considers himself a lasagna connoisseur, and he says that the lasagna at Brio is THE BEST in Charlotte (2nd and 3rd place go to Mama Ricotta's and The Open Kitchen). When asked to describe why Brio is the #1 lasagna in Charlotte he said, "It's better than the other lasagna's because it incorporates alfredo sauce in addition to the red sauce. I also believe that it's not sliced out of a large pan but built to order with fresh pasta. It's also very meaty. Can't be beat." My FIL took a bite of the lasagna and said, "That's the best thing I've ever eaten." :-)
I'm also convinced that my pasta alla vodka was made to order with fresh pasta and it was phenomenal.
If you're looking for a great italian meal in CLT you have to try Brio - and I highly recommend reservations, there was a big crowd on Saturday night.