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| - We absolutely love Dr .B & the staff here! I'm not sure what's up with some of these reviews but we have been using Dr. Benesch & Chandler Small Animal clinic for over 20 years! (maybe some ppl just are complainers? I don't know but I am offended & suspicious of any reviewer who criticizes a person's religion.)
Every single one of our pets has gone to see them - 4 dogs & 6 cats total. Although we moved from Chandler over 15 years ago to Gilbert & now NE Mesa, I drive 40 minutes each way to still take our pets here. I simply can't recommend them enough & I do to everyone I know. Dr. B is one of the most compassionate & honest doctors (yes, I include human drs.) I have ever met. He has helped our pets thru accidents (rattlesnake bites), illness (feline infectious peritonitis & chronic kidney disease), injury (torn ACL), to "routine" preventative care & annual vaccinations. Dr. B does not sugar coat a diagnosis or give you half truths, he is an honest man who gives his honest opinion of diagnosis & care in a gentle & compassionate way. He also won't recommend useless or unnecessary treatments or just write out an RX he knows won't have the desired affect. An example with our 13.5yr old lab mix, Buddy - he is prone to lipomas (benign fatty tumors) & has had previous ones removed when he was younger. At this years annual check up I pointed out some new lumps on Buddy's rib cage & chest & ask Dr. B if they needed to be removed or some sort of treatment made. He examined them again, shrugged, looked me in the eye & told me, Buddy's 13 yrs old, as we get older things start to happen & deteriorate that's normal, they don't bother him & a surgery would have more risks than benefits. You couldn't ask for a better vet. He is so gentle & caring when examining all of our pets, making the trip as least stressful for them as can be possible.
Their customer service is outstanding too. Dr. B remembers mine & my husband's names, where we live & the work we do, even that I'm from the Midwest too. He knows all of our pets as well. The front desk staff is always friendly & helpful. Jessica in particular is always ready to offer a warm welcome. Due to our Siamese's kidney disease he requires IV fluids so when we travel he has to be boarded, even if it's just a weekend trip. Ryan takes wonderful care of him when we leave him. I would say Ryan spoils Koko rotten! This summer after picking Koko up after our 10 day vacation, he came home looking better than when we dropped him off!! His coat was shiny & healthy looking- I think he even gained a little bit of weight!!
I simply could go on & on with all the exceptional service & moments we have received at Dr. B's Chandler Small Animal Clinic. Having pets as family is expensive & can be emotionally excruciating when they are sick or injured, but Dr. B & his office always treats us & everyone we see there compassionately & with the animals best interest in mind. Even when we have had fatal diseases diagnosed & had to make the final decision to put them down, we would receive a sympathy card in the mail after. I can't imagine taking our pets anywhere else.
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