If you come late at night they are really under staffed so the service sucks. On top of the service being bad the night crew isn't very nice. I've lived on This side of town for 22+ years and have attempted to come to this location a few times and each time has been worse than the last.
The food and prices are excellent. Serve horrible.
Side note: day time breakfast hour everything is excellent, anything past midnight I don't suggest.