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  • This was my first time experiencing Massage Envy and I ended up trying out both the 1hr Massage and 1hr Facial the same day. Here's my experience: First up was my massage with Linda Lee. This sweet, though quiet, asian (sorry I'm assuming) lady, lets you know right off the bat that this was going to be legit! :-P I'd take her over some teen right out of massage school any day! Haha, ok but seriously, she was amazing. I've had many a massage in the past but she was very thorough and excellent pressure throughout. She really made sure to focus on the areas I mentioned. I'd definitely recommend her. Second, and the reason I deducted a star, the Facial with Megan. It was very "fumbly" and awkward at times. Again, I have had facials before, and while every place has their unique twist they generally all follow certain steps. She was running 10min behind to start things and I almost asked if I should reschedule, thank fully she made up the time in the end (hopefully not shorting someone else). She accidentally "massaged" my arm with cleanser instead of lotion. Later she said she was putting moisturizer on my face and then wiped it off with a cold wet towel, I was confused at this point. Also, a product she recommended in the beginning of the facial she never even used and then suggested I buy it. In the end I left thinking..."that was it?". It was an okay facial but I've had much better at other spas in AZ. While she was very sweet and apologetic for most of the blunders it took away from the spa experience and when you're deciding what to spend your hard earned money on, unfortunately the mistakes turn you off. The front staff is very friendly and not overly pushy about trying to hassle you for a membership which I appreciate, it makes me want to come back instead of scaring me away. In my head I kind of made this out to be a little competition. If I was going to become a member and could only choose either the Massage or the Facial once a month...at the end I chose the Massage. It's in the name of the company, it's what they do, so I'm sticking to what they know best. Great relaxing experience overall, try it!
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