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| - Ok this review might be a bit lengthy but I feel the need to warn others, especially young people that are buying their first car & aren't too sure what to expect.
So my family is military and we do everything pretty much through USAA. They have this pretty cool car buying service where they can give you a quote on a car and you can print out the certificate to take to the dealership and they'll even contact the dealership, to let them know. So I went online found a good deal on a Jetta and got my certificate. I received a call from the dealership. I let them know that I didn't have the best credit and didn't plan on putting done much of a down payment, so before I went in I wanted to know if they think they could possibly approve me. The guy who called said he was pretty sure that he could and asked for some of my info so he could she if I could get pre qualifies before coming in. I agreed. He then called me back and stated that he could get my qualified. I went to the dealership and found out the model I told him I wanted they didn't even have, well they claimed they didn't have, and wanted to sell me a more expensive one. They said it wouldn't be too much out of my budget for what I wanted my payments to be. Before that though, they tried to get me to look at several other used cars that I didn't like. I agreed to maybe looking at a used Jetta but I knew already that I wanted a Jetta for sure. So finally they bring out the upgraded model. I did like it and agrees to see what the pricing would be. So 1st they came back and asked for a big down payment, after I already told them I didn't have it, and the payment was almost about a 100 over what I said I wanted. I want back and forth with them for a while. Then once I was stressed out and ready to go all of a sudden they said they had the original Jetta I asked for and could give me a better payment. We went back and forth for a while and I decided I needed to go home and think about it. My parents were suppose to be helping me out w/ the car as far as paying for it so
I wanted to talk to my mom 1st. Unfortunately they are currently stationed in Korea so they couldn't be here to actually go w/ me. in the morning I received an email from the dealer saying if I can back they'd also take care of my 1st yrs registration and tint my windows. So I told my mom the whole deal, so she agreed that I should go back. Went back and the problems began. 1st they tried to say that, they couldn't throw in the registration or tint because they were giving me such a discount. BULLSHIT! We went back and forth, then I called me my mom and she was pissed and felt they tricked me into goin there just to play around w/ me. She knew a guy at the automation Volkswagen & she called him up told him about what was happening and he said that dealership always does things like that to people, so she told me to leave and go to the other one. Once I was going to leave then they started agreeing to give me everything I wanted. But my mom was like no they're shady just go to
The other place. I asked them who it was they were financing me through anyways and they claimed it was straight through Volkswagen. So mom was like yea definitely just go over to the other one. They kept trying to pressure me to just sign the
Deal, they were very aggressive and underline rude. And said if I left they were not going to honor anything if I came back but the other VW already said they would match all the perks. So I decided to take my moms advice and leave.
When I got over to automation, I explained the situation. The manager there called Volkswagens financing and come to find out Findlay hadn't even really gotten an approval through them!!!!! I was so upset!!! So basically they were trying to get me to sign and take the car and then call me back in so many days and try to tell me something went wrong w/ the loan and my interest was going to be more or that I would have to put more money down or something!!!! How shady is that?!!! They just seen I was a young female that never bought a car and tries to take advantage of me. The salesmen at Findlay was actually very nice but the managers and the financing people are terrible!! I highly recommend to stir clear of this place!!! There was even more terrible things that they said and did but this pretty much sums it all up. This place deserve stars in the negative!
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