After being a member for over a year, I can honestly say I am so unhappy with this location. After so much turnover and AMAZING coaches being fired and quitting, this location has completely gone downhill. The front desk staff are very rude- I even had a front desk girl laugh at me when I expressed my concerns. I also was told by them that the manager would be contacting me and was completely ignored. After canceling a while ago for not attending as much as i would like, I decided to come back because the workouts do WORK! but after 2 weeks of the rude staff, the negligent trainers and the unfriendly environment, I had enough. This place is way too expensive to be treated like that. They truly only care about getting your money. I have already deterred many of my friends and family away from coming here. Other locations might have better staff, but this location ruined it for me.