Hands-down I give this spa five stars it truly deserves 10 stars if I could give it! This was my first time visiting this med spa and Charlotte I had another place that I was going to but unfortunately my aesthetician is no longer there as well as they no longer offer the facial or chemical peel that I was going for on a quarterly basis. After searching through Google my third attempt I truly lucked out-this location and I must say I struck gold! My aesthetician's name is Amber and she is so very knowledgeable and really listens to what you're looking for and has the best recommendations for how you can take care of your skin both at the med spa and most importantly with products at home. She was recently nominated and won best aesthetician in Charlotte and she definitely proved her worth when I met her and talk to her extensively about my skin goals and needs. The entire aesthetic of the med spa from the time you walk into the time you walk out is absolutely beautiful-very warm and also relaxing. I highly recommend coming here for any type of spa service that you're looking for; I would definitely give them a try because the prices are within budget and the service and professionalism is great!