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| - I have been hanging on to my receipt since February because I wanted to make sure I sat down and wrote this interview when I had the time. I never have high expectations when eating at an Olive Garden, but this was one of the best customer service dining experiences I've EVER had.
A friend and I went here for dinner before going to see a movie. We had planned to go to a different restaurant, but it had an hour wait, so OG was our backup. They were crazy busy, but gave us a pager and seated us as soon as they could. We were pretty tight on time at this point, which we told our waitress, Cindy -- and she did absolutely everything she could to get us out of there on time.
We started off ordering drinks, which the manager herself grabbed from the bar and brought to us (since they were so busy she was clearly jumping in to help and she was so nice). The drinks were AMAZING. The perfect level of sweetness!
Right after we got the drinks -- seriously, maybe 6 to 8 minutes after we ordered -- we both got our food AND it was great. So not only did it come out of the kitchen quickly, it tasted great. Cindy brought our check shortly afterward before we even thought to ask, and we were in and out of there and on time to the movie.
Even though it was clearly a jam-packed, high-stress night, Cindy was polite and funny, made conversation with us, and provided excellent service. Seriously, we were absolutely blown away by this. Hats off to the management team here, you rock!
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