Took my family here for vaccines and medication for an upcoming trip. We made an appointment. Well apparently that didn't matter because we ended up waiting 2 hours just to see the doctor. Then we had to wait another half hour for the vaccines.
The doctor was nice when we finally saw him. Gave us good information for our trip. Good news is we didn't get sick on the trip!
We had another trip planned recently and decided to come back for a prescription for some more medication. Again we made an appointment, perhaps it was an anomaly last time for having to wait so long. Nope. It was 2 hours again.
It took them about 20 minutes to find my husbands file alone. Apparently it was misfiled.
And this time what really frustrated me was that some people just walked in with no appointment and were seen first. My guess is because they were paying for their consultation were as we were just going for a prescription.
Completely frustrating experience - next time I may try another clinic because this one clearly is understaffed and disorganized.