The one star is for the delivery. If I could give 0 star, I would. Really really horrible attitude. I ordered a stove and wanted it to be delivered on Thursday today. The store told me they would try to deliver in the morning but make no guarantees. Fine. My workplace is around 10 to 15 minutes walk away from home so I stayed at the office until they gave me a call:
"We are five minutes away."
"Could you give me around 10 minutes?"
"No, it's not my job to wait for you."
Fair enough, I ran home in 5 minutes but they were not there. Another 5 minutes later, they showed up...which added up to 10 minutes.
There were some garbage bins in the driveway that need to be moved a bit to make the way. I told that WE would have to move them a bit. One guy said:
"No, I will not move it. We are not garbage collectors. If we couldn't get there, we are going back to the store. It's a waste of my time! It's a waste of my time!"
Are you serious???? "OK I will move them. I will do it." They just watched me moving 3 big heavy garbage bins. The building security came out and helped me. Eventually one of the delivery guys lend a hand but the rude guy just watched.
Seriously, hire better delivery staff HomeDepot! At least have a little manner??!