I tried - note: tried - to celebrate my birthday here. I had reservations and everything. Not once did anyone tell me my party had to be there all at once to be seated. The trouble is, & I told the person making my reservation, that I would be having approximately 40 people coming and going throughout the night so I can never say that my entire party would be there together. One manager tried to work with me, while the other manager came right behind him and undid the other guy's suggestions or solutions. It was my party and I cried, and not because I wanted to. It was awful.
They split up the tables that we waiting for me with my name on the signs and gave it to a 6 top. They said that the couple of us that had already arrived could share a 4-top table. Really? Awe thanks that was so generous. Then they actually suggested we hover over people in the outdoor seating areas and when they leave - we swoop their seats. Man! Why didn't I think of that? I love being rude and all up in people's personal space.
It was really unfortunate because I love Fox Restaurants but I have a very bitter taste in my mouth for this one ...
It's such a cool concept. Too bad they don't have their shit together.