Furious at the "service" given at this Pizza Hut. I ordered a half black olive, half plain cheese pizza online and discovered upon arriving back home that the entire pizza was covered with olives.
My companion cannot stand olives, so I called and was on hold for almost 3 minutes. Finally, an unpleasant employee answered the phone and I explained the situation. She immediately offered to deliver a new pizza - but once I gave the address (quite literally five minutes away), she informed me that they do not deliver to my address and would not be budged. My pizza would take at least half an hour before it could be picked up.
In my precious food service job, I was taught to bend over backwards for customers who have been wronged. Pizza Hut failed miserably at doing so.