The Good: The car I purchased has been a high quality vehicle which I have no significant complaints about. The price I negotiated was fair.
The Bad: Getting numerous phone calls during the car shopping process trying to close the deal. The sales calls were intrusive and dangerously close to pushy. After buying the car the customer service has hovered around 'acceptable', at times dipping below that.
The Ugly: Every few months since purchasing my car I'd receive a call from a random salesman desperate to make a sale and curious if I'd like to come back and trade in my car for a newer car. The car I bought several months ago. After the last contact I may have made it clear they should stop calling me, but only time will tell.
Overall: Unless business practices have changed, be prepared to be pestered after your visit. My suggestion, don't give them your phone number. The quality of the product is high.